Monday, November 9, 2020

Knowledge Aware

I was hired as a Documentation Specialist at NDP exactly 9404 days (25 years, 8 months, 4 weeks, 2 days) ago. From then until today, I have watched a lot of tools and methodologies that were sold as "the future of technical writing" fall by the side to the extent that, now, no one remembers what they were. Thus, when I saw this blurb in an email this morning, I chuckled a little:
Knowledge Aware: The Future of Knowledge Management

To keep pace with a globalized and digitized economy, Knowledge Management can no longer rely on legacy methods that manage knowledge within documents, people, or models. These traditional knowledge management approaches risk critical failure modes. They disrupt the flow of work and encumber the user with wading through vast stores of knowledge to obtain what is needed. Knowledge Aware is a next generation knowledge management approach that avoids legacy failure modes and leverages technology to deliver knowledge to end-users directly within their flow of work. This white paper details the innovative approach to knowledge capture and activation that makes Knowledge Aware a transformative approach for multiple industries. Today’s digitized work environments create the imperative and opportunity for Knowledge Aware to streamline organizational learning, increase productivity, and enhance functions across the entire organization.

While I like what that blurb says, I'm going to take a "wait and see" approach.

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