Up my Alley

Sr/Int Technical Writer - Actuarial Modeling

Division

Investments and Retirement

Job Family

Technical Writing

Job Description Summary

Accountable and responsible for the creating and maintaining in-house communications such as technical reports, brochures and/or manuals.

Job Description

Responsibilities

• Develop, write and edit computer-related technical and administrative/business documentation and publications relating to users, systems, software development, operations, products and services.
• Research and determine appropriate content for printed manuals, documentation, and supporting materials for software systems, technical procedures, and computer –related services.
• Review and test software systems for accuracy and consistency with documentation identifying problems and suggesting revisions to the documentation.
• Create graphical images, flow charts, and diagrams for inclusion in documentation.
• Coordinate with graphics and printing production personnel or vendors to produce documentation.
• Administer a departmental Intranet site (e.g. Posting additions to the site, adding users to secure sections).
• Possesses and applies broad knowledge of concepts and principles or exhibits technical expertise in a specific area; works with minimal instruction or guidance with appreciable latitude for un-reviewed action or decisions; performs moderately difficult assignments with diverse scope and complexity, requiring a great deal of originality, creativity and problem solving with initiative and independent judgment required.

Qualifications

Bachelor’s degree in Technical Writing or equivalent education/experience. Minimum of 5 yrs technical writing experience. Competent knowledge of Microsoft Office products, Front Page, HTML, and Visio.

Preferred Qualifications

Prior experience with computers and web-based products. Good verbal and written communication skills. Meticulous attention to detail. Ability to learn a variety of new software tools and technologies quickly. Ability to organize information in an understandable format. Ability to take direction, and prioritize work to complete tasks and meet deadlines from several individuals. Ability to work independently and provide direction to others.

Working Conditions

Normal office environment
[Posted time: ]12 hours ago