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Wednesday, November 1, 2017

Fooled Around and Got My Hopes Up Again

I have now seen, two days in a row, jobs that "match" my search criteria but are so desperately NOT what I would apply for.
A small glimmer of relevance is I happen to work in the department that is responsible for the Epic electronic health record (EHR) system at the University of Iowa; but I don't work with the system except in relation to disaster recovery documentation. Notice the bold/italic words below - they are the reason this ad was flagged as matching my search criteria.

EPIC Beaker Analyst
Continuum Medical Staffing 5 reviews - Cheyenne, WY
Contract

ROLE SUMMARY

This position reports to the Application Lead Analyst and is responsible for the design, build, testing, installation, and support of software applications required for the utilization of the Epic electronic health record (EHR) system. As a member of an application team, contributes to the scope and design of system maintenance and upgrade.

Primary responsibilities include the design, modification and configuration of screens, reports, and application workflows to support organizational needs and applications related to the Epic system. This position requires knowledge of processes and workflows common in the operational settings they represent, in addition to advanced computer skills.

This position is responsible for acquiring knowledge of Epic software, working independently and in teams, completing work efforts and executing the following tasks as part of Epic systems implementation; building system components, testing, documentation of workflows and other work effort information, implementation support and maintenance of Epic software. In addition this position requires the ability to independently interact with customers and demonstrate critical thinking and follow through when developing solutions to identified issues.

CORE RESPONSIBILITIES
  • Demonstrates understanding of EHR optimization as it aligns with the department and organizational strategic initiatives.
  • Demonstrates comprehensive knowledge of masterfile change control concepts and procedures. Effectively and safely communicates all system alterations according to established procedures and policies.
  • Escalates potential system and work effort risks and contributes to status updates through Weekly Status Reports (WSRs).
  • Demonstrates ability to construct testing scripts to validate system parameters and funtionality performs as specified, under the mentorship of senior analysts. Participates in integrated testing activities.
  • Participates in intake and governance processes by effectively identifying complex workefforts , contributing to resource allocation decisions, contributing to the development of scope statements, and documenting and communicating workeffort status through the use of approved project management-lite tools.
  • Provides support in all relevant strategic projects and programs supporting interoperability, optimization and enhancement of the EHR, user adoption and engagement, and infrastructure initiatives.
  • Participates in and contributes to reporting analytics through collaboration with senior analysts, certified workbench and radar analysts, and business intelligence report writers. Demonstates ability to translate operational and regulatory reporting needs and assists in meeting those needs through direct build or referral.
  • Demonstrates understanding of appropriate escalation and mitigation tactics for work-efforts and projects deemed at risk.
  • Demonstrates an in-depth understanding of operational end-user workflows in relevant areas.
  • Demonstrates in-depth understanding and ability to communicate and facilitate the phases of implementation including discovery, validation, build, testing, training, and migration.
  • Is proficient in data migration
  • Responsible for the onboarding, guidance, and support of new analysts both on the application team and across the suite of Epic applications. Demonstrates skills necessary to oversee and delegate work to analysts as appropriate.
  • Partners with operational requestors and users providing support, expertise, and guidance to optimize the enterprise EHR though established procedures and practices.
  • Participates in a call rotation supporting operational EHR users.

The above statements are intended to describe the general nature and level of work performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified and employees may be required to perform other duties as assigned.

SKILLS, KNOWLEDGE, AND ABILITIES
  • Proficient in all aspects of design, development, testing and best practices of Epic applications implementations.
  • Knowledge of Epic product suites and its implementation process standards.
  • Demonstrate or acquire knowledge in Epic applications in order to design, document and develop functional and technical specifications.
  • Proficient in troubleshooting and problem solving, performing root cause analysis on development and production support related issues.
  • Demonstrates understanding in the design, development and/or maintenance of EHR systems.
  • Ability to acquire knowledge through research or self-training where needed for effective implementation.
  • Ability to provide subject matter expertise in relationship to applications supported.
  • Ability to work both independently and in teams.
  • Works with senior and lead analysts to prioritize work assignments, meet deadlines and manage multiple projects and/or priorities.
  • Ability to triage, address, or arrange resources to provide resolution to technical support questions of customers.
  • Knowledge of workflows and ability to integrate into system composition.
  • Experience developing a test plan and executing test scenarios for system readiness.
  • Strong verbal and written communication skills.
  • Strong Analytical and problem solving skills.
  • Able to take after hours call.
  • Able to be available beyond standard business hours if needed by the end-user.
  • If necessary, is able to travel for training or to work with remote clients
  • Proficient with Microsoft Office Suite, email, intranet, internet, and other IT systems.

MINIMUM REQUIREMENTS
  • High School Diploma or GED
  • Two years of health care and/or information systems experience or a combination of both
  • One year of experience in successful project based team work
  • Epic certification in at least one application and/or able to achieve Epic certification within 90 days

PREFERRED QUALIFICATIONS
  • Degree in relevant area or equivalent experience in field of relevance
  • Three years of experience in EHR development and support
  • Four years of project based experience
  • Position Urgency: Quick Start
  • Shifts: Days
  • Number of Positions: 1
  • Minimum Years of Experience: 2
  • Contract Length in Weeks: 17
  • Job Type: Contract
  • Required education: Associate
  • Required experience:
  • project based team Epic: 1 year
  • project based Epic: 4 years
  • Three years in EHR development and support: 3 years
  • 2 days ago

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