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Tuesday, May 23, 2017

About UX but also About Tech Writing

While the link below takes you to an excerpt from a book about UX - specifically, Designing UX: Forms - I think there is relevance to technical writing.

Is this not true for good documentation?

Without losing sight on the fact that the article does have value, I feel a rant coming on. Why state "there are six" when the items below the statement are numbered? Why not write "Here are principles for determining the order of questions in a form"instead? Is clarity gained by repeating the number? Is clarity lost by excluding it? To me, I'd say clarity is NOT lost by excluding it.
Read the whole article here:

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