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Wednesday, August 10, 2016

Creating User-Friendly Documentation

I agree with this article - it is very important for technical writers to create user-friendly documentation. The challenge is to balance the "cool" things a HAT, like RoboHelp, can do with providing content that is useful when the reader goes looking for it. Thus, this article is on the mark.

On the opposite end of the spectrum, there's another article on the same website that was published in March 2016. It begins with this text:
The profession of technical writing is on the verge of obsolescence! If you are a technical writer, you need to open your eyes to this reality. The current industry trend shows that hiring managers are looking for people who can fill more than one critical role.
While I do not see a lot of technical writer openings, I think that technical writers, as a job, and technical writing, as a profession, will always be necessary. There would need to be a revolution far beyond what I can conceive in my brain in order to not need a technical writer to translate technical information into user-friendly documentation. You can read this article here.

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