Teams Conversation to Word or PDF is Impossible

From this link https://regroove.ca/stellark/2019/07/02/how-to-export-ms-teams-chat-history/ - How to Export Teams Chat History, I was optimistic that I could export a 2 times a week meeting chat to Word (1st choice) or PDF (2nd choice). However, per the comments, I have crashed into a brick wall.