Interesting

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Sr. Technical Writer

Req id:  20242

Lexington, KY, US Boston, MA, US Lewiston, ME, US Indianapolis, IN, US Gaithersburg, MD, US Tucson, AZ, US Southfield, MI, US Alpharetta, GA, US Tinton Falls, NJ, US Salt Lake City, UT, US Dallas, TX, US Austin, TX, US San Diego, CA, US Columbus, OH, US Brook Park, OH, US

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

You Are Great At:

• Producing high-quality, clear, accurate, and complete documentation with no errors, within established deadlines.
• Organizing and prioritizing tasks and have exceptional analytical skills.
• Managing multiple projects and deliverables.
• Working in an Agile development environment and gathering information for a writing assignment from a variety of sources, including development, QA, UXD, and product management.
• Researching and learning new technologies in Technical Communications.

What It Takes:

• University degree or college diploma (BA or MA), preferably in English, Computer Science, Technical Writing, or Instructional Design, with 5 to 8 years of technical writing experience. 
• Exceptional English and communication skills. Experience writing using a corporate style guide and following documentation processes.
• Excellent knowledge of content/help authoring tools. Direct experience with Arbortext Epic Editor preferred. Sound knowledge of XML and HTML and various help formats.
• Excellent knowledge of Configuration Management tools, such as Perforce, and tracking tools, such as JIRA.
• Experience writing in a structured authoring environment and creating single-source and minimalist content. Familiarity with DITA/DocBook and topic-based writing methodologies.
• Knowledge of documentation localization processes as well as software usability principles.
• Ability to create high quality graphics using tools such as Snagit and Adobe Illustrator.
• Knowledge of video production techniques and experience with tools such as Camtasia.
• Excellent knowledge of computer development environments, operating systems, programming languages, and mobile devices.
• Ability to create customer-focused content using user personas and customer research.
• Experience defining and following documentation standards and best practices.
• Excellent at reviewing documentation written by other writers to ensure clarity, completeness, accuracy, and overall quality standards.
• Experience leading and managing documentation projects. Ability to meet target deadlines and project commitments.
• Ability to communicate clearly with all project stakeholders in distributed locations.
• Knowledge of Enterprise Information Management (EIM) products.

While OpenText is an Equal Opportunity Employer, our efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accommodationrequests@opentext.com.

Additionally, OpenText, as a proud US Federal Government contractor, is subject to Executive Order 14042 requiring all US employees (in office or virtual) be fully vaccinated by January 4, 2022. New employees joining OpenText will be required to provide proof of vaccination prior to joining or be approved for a medical or religious exemptions.

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