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Monday, November 13, 2017

Experience

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IT SUPPORT CONSULTANT

Requisition # 71933

Position Basics

Working TitleAV SUPPORT AND IMPLEMENTATION
Advertising Ends on:Friday, November 24th, 2017
Advertising Started on:Friday, November 10th, 2017
Organization:University Hospital
Department:Health Care Information Systems

Salary

Salary:$46,500.00 to Commensurate
Pay Grade:4A

Job Details

Percent Time:100%
Type of PositionRegular: A position which is considered essential for the effective long-term operation of the university. Persons appointed to this position will receive the privileges and benefits associated with regular employment status.
Duties:Position available to assist with the design, implementation and operational support of departmental AV systems that will be implemented at UIHC.   Will work very closely with Capital Management, AV contractors, Construction Trades during project implementation and provide daily support of installed systems.  AV systems will include Conference/ Meeting rooms, Event Spaces, Interactive Patient Care System, Digital Signage System, Patient Observation System, CATV / IPTV delivery, Centralized Clock system and other supported AV systems
Education Required:
Bachelor’s degree in a related field, or equivalent combination of education and related experience.
Experience Required:
  • Experience (typically 1-3 years) configuring, troubleshooting, and supporting workstations running Windows XP/7 and MS Office 2010.
  • Working knowledge of A/V control programs, touch panels, and/or digital signal processors.
  • Excellent oral and written communication skills in order to communicate effectively with a diverse population of technical and non-technical staff.
  • Working knowledge of audio and video equipment such as video conferencing, wireless technology, computers, televisions, LCD projectors, cameras and telephones to include set up and troubleshooting.
Desirable Qualifications:Highly Desirable qualification:
  • Experience with technical process documentation.
 Desirable qualifications:
  • Familiarity with Enterprise level A/V management software application in order to actively monitor all A/V components
  • Experience with wireless networking, wireless security, peripheral hardware (USB & serial), and/or computer networking.
  • Demonstrated ability to work independently with a strong customer service focus.
  • Working knowledge of CATV RF distribution and/or IPTV delivery
  • Familiarity with web based collaborative applications such as Skype/ Lync  and/or Go To Meeting
  • Familiarity with AutoCAD and/or Visio for creation of Scope of Work.

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